I called and they told me to create a second account as a “subscriber” and use that. I did not know that you have to have separate accounts for each plan. Even though there is only 1 Fido account. Anyway. Thank you for looking.
I have the latest version of ios and the latest version of the app. The data bytes don’t keep disappearing. They disappeared 2 months ago. Please enable the option back as it was. Thank you.