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High data usage in My Account App

NeelsOlivier
I'm a Participant Level 1
I'm a Participant Level 1

Hi there.

 

I have twice had the My Account App use massive amounts of data?

 

1.21 GB in September 

And now 2.79 GB tonight?

Anyone have any solutions?

Thanks

Screenshot_20211221-213704_Settings.jpg

1 REPLY 1

FidoJonathan
Moderator
Moderator

Hey @NeelsOlivier! Welcome to the Community 🙂Your data usage could be due to a number of things. The time spent on the app, the features used. Even device issues can impact the usage. Feel free to reach out to us through one of our support channels using this link and we'll take a closer look into it with you.