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Resolved! Fido app asks for authorization every day

Every day that I try to access the Fido app it asks me to authorize it. I put in my phone number it sends me a text and I am able to get into my account for a day but the next day it is the same process over and over again. I have had to do this ever...

Rgeno79 by I'm a participant level 3
  • 5551 Views
  • 8 replies
  • 0 likes

Fido Xtra - 3GB for $10 - took the offer and it never came through

Late September/early October Fido Xtra offered a data add-on of 3 GB for $10 on my Fido app. I took the offer, they messaged that a text would be forthcoming confirming the offering starting at my billing renewal date - 5 days past and I’ve got nothi...

cashto by I'm a participant level 3
  • 4082 Views
  • 6 replies
  • 0 likes

Logging into my account using the app

I've been able to login to the App previously but the past month or so it won't let me in. I've tried to redownload and use it but it keeps saying “sorry. we have hit a snag.” i have tried everything!! I can login through a browser like I'm using r...

razor111 by I'm a participant level 2
  • 2610 Views
  • 3 replies
  • 0 likes

Can’t log in Fido App

The App doesn’t work, got the error message after entering phone # for sending code, tried uninstall and reinstall app few times but doesn’t help.  No problem to login on Fido website   

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SandyYVR by I'm a participant level 1
  • 6254 Views
  • 7 replies
  • 0 likes