Hey @Drfiras123! Welcome to the community.
I'll be happy to help you there.
Do you have the same problem when you tried to login directly through our website?
Which country are you located in right now?
Have you tried using a VPN for that?
Hey @Drfiras123! Thanks for the information.
I just need to know if you are trying to login when connected to Wi-Fi on your phone exclusively or are trying this with cellular data?
Can you also confirm if your Fido SIM card is active in the phone when your trying to login through the app.