Data bytes not showing on app at all

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Yasmoona
I'm a Participant Level 1 Yasmoona
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‎04-01-2018 02:58 AM - last edited on ‎04-02-2018 09:00 AM by Former Moderator FidoPamela

Data bytes not showing on app at all

Screenshot_20180402-024625.jpg

 

I can't use them.. I can't see them and I tried reinstalling the app. Did not work!

Any idea what's going on???

Accepted Solution

Re: Data bytes not showing on app at all

04-02-2018 08:59 AM

by Former Moderator FidoPamela

Hey @Yasmoona! 

 

Welcome to the Community Smiley 

 

There was a scheduled maintenance overnight that affected the Data Bytes for a few hours. They were back up and running as of 3:30 AM Eastern time. We apologize for the inconvenience. 

 

Have you tried to use them since then?

 

Keep us posted! 

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FidoPamela
Former Moderator FidoPamela
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‎04-02-2018 08:59 AM

Solution

Re: Data bytes not showing on app at all

Hey @Yasmoona! 

 

Welcome to the Community Smiley 

 

There was a scheduled maintenance overnight that affected the Data Bytes for a few hours. They were back up and running as of 3:30 AM Eastern time. We apologize for the inconvenience. 

 

Have you tried to use them since then?

 

Keep us posted! 



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