Data bytes not showing on app at all

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I'm a Participant Level 1 Yasmoona
I'm a Participant Level 1

Data bytes not showing on app at all

Screenshot_20180402-024625.jpg

 

I can't use them.. I can't see them and I tried reinstalling the app. Did not work!

Any idea what's going on???

Accepted Solution

Re: Data bytes not showing on app at all

Hey @Yasmoona

 

Welcome to the Community Smiley 

 

There was a scheduled maintenance overnight that affected the Data Bytes for a few hours. They were back up and running as of 3:30 AM Eastern time. We apologize for the inconvenience. 

 

Have you tried to use them since then?

 

Keep us posted! 

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Former Moderator FidoPamela
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Re: Data bytes not showing on app at all

Hey @Yasmoona

 

Welcome to the Community Smiley 

 

There was a scheduled maintenance overnight that affected the Data Bytes for a few hours. They were back up and running as of 3:30 AM Eastern time. We apologize for the inconvenience. 

 

Have you tried to use them since then?

 

Keep us posted! 



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I'm a Participant Level 1 addala
I'm a Participant Level 1

Re: Data bytes not showing on app at all

Still the data bytes are not showing up on the app Page? Can you please help me with that.

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Re: Data bytes not showing on app at all

Hey @addala

 

Thanks for reaching out about this. 

 

Do you have the last version of the App? If not can you please make sure to update it?

 

Can you also try to access Data Bytes on the ''More'' section of the App? 

 

Let us know how it goes!



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