Could no longer login to my account app on iPhone, since last update earlier this week.
Tried on 2 iPhones and a iPad.
Also there are comments reported the same in app store comment section of my account app.
Something went wrong.
Sorry, we've hit as snag. please check back later.
Are you aware of this issue?
Solved! Go to Solution.
The app was working and of course when my home internet is down AGAIN 4th time since May! I go to use one of the 5 free hours and the app isn't working again!! Wow great work everyone!!!!!! Tired of this!!
It's still not working for me. It's been a week, i have uninstalled-reinstalled. Used different devices aswell. The app doesn't let me login on either devices. Sorry we hit a snag error message.
iphone xs, ipad pro, both on cellular and wifi.
Can't login to the iOS app either for days.
I contacted Technical Support on Live Chat, but the CSR said I had to contact the "care department" but that department was now closed. That was 1.5hrs ago.
So much for technical support.
I have been trying to log into the Fido app for 3 days, I keep getting a message that says
" Something went wrong" "Sorry we've hit a snag. Please check back later."
I would call but I don't have an hour to sit on hold. When will this be fixed?
ive deleted and reinstalled the app, I tried on WiFi and data.