Get Started
Get the most out of your community experience
OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Activity in Fido Community
0.29GB Over 3.00 GB plan limit
Hello all, Ive not receieve any warning about over usage and today spoke to customer service and was told that nothing they can do until the bill come, 299.00MB* = 3 x 100MB $ 45 * Overage Charges Close Data overage rate $ 15 per 100MB, does this ha...
Re: how to speak to a LIVE customer service person without having a FIDO cell
Hello Alloucherie, Welcome to the community! Fido Nomade or Fido Roam is a plan benefit for the Data, Talk & Text plans, as well as the Talk & Text plans: ~taken from Fido.ca. As a plan benefit, the feature is already enabled. If you did...
Re: how to speak to a LIVE customer service person without having a FIDO cell
I want to get rid of the FIDO NOMAD. Haow is it working? There is no way to get with the Service à la cliantèle. I have been registred to Fido Nomad without my consent!Jocelyne Alloucherie
Re: Why aren't there better plans?
Hi @LunchBoxSteve You can reach out to us here and Specialist will be happy to help. Thanks.
Re: Request of help
Hello Tranvanhuyen, Welcome to the community! Firstly, you should be able to view your bill via your My Account --> My Bill. From there, you should also be able to Save and/or Print a PDF copy of your bill. You should note that the paymen...
Latest from our Blog
FIDO YEAR END WRAP CONTEST 2023 WINNERS
Hi @Community, We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together! Now, it's time to celebrate the lucky winners of a $500 ...
Introducing the Samsung Galaxy S24 Series
Hey Community, Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31! ...
Happy Diwali! Enter for a chance to win a $5,000 travel voucher!
The joyous festival Diwali is here to light everyone up and Fido is here for it! Have you seen our latest Diwali spot? Check it out here: We understand that special times like these deserve mo...
Fido XTRA’s Decathlon Contest
Prizes to stay active this fall Make the most of your autumn activities! Get a chance to instantly win 1 of ten (10) $200 Decathlon eGift Cards. At Decathlon, you’ll find everything you need to...
