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Activity in Fido Community

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Re: How to cancel/deactivate a newly opened My Fido account?

Just feedback.  I did go through Live Chat three times;  two on Nov 4 and one on Nov 6, chatting with specialists: Gaurav from New Brunswick,  Zarman from Ontario, and Sheay from Toronto.  All of them were very impressive, as they were helpful, kind,...

Brenker by • I'm a participant level 2
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Resolved! Re: How to restore physical SIM card number?

Hello again,     Apologies, I neglected to mention this in my previous posts...     While you may be able to order a new SIM card via customer service, I believe you may have to actually update your SIM card information in a store. Part of the proced...

Cawtau by • Senior MVP
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Resolved! Re: Thread for reporting SMS spam

Hello Medzs,     Welcome to the community!     Wow, thank you for informing the community about those SPAM / SCAM messages. I think everyone is fed up about receiving those types of messages, as well as SPAM / SCAM calls. Unfortunately, I'm not sure ...

Cawtau by • Senior MVP
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Re: Roaming on a cruise

Hello Rcqqc,     Welcome to the community!     Unfortunately, I have not been able to locate any updated information regarding roaming fees on cruises. It used to be considered a Premium Destination on the Fido Travel page. For example, see here. How...

Cawtau by • Senior MVP
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Latest from our Blog

FIDO YEAR END WRAP CONTEST 2023 WINNERS

  Hi @Community,   We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together!   Now, it's time to celebrate the lucky winners of a $500 ...

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Introducing the Samsung Galaxy S24 Series

  Hey Community,   Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31!  ...

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Fido XTRA’s Decathlon Contest

  Prizes to stay active this fall   Make the most of your autumn activities! Get a chance to instantly win 1 of ten (10) $200 Decathlon eGift Cards.   At Decathlon, you’ll find everything you need to...

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