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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Activity in Fido Community
Re: Ordering a new phone
Hey @Richie2324, Thank you for keeping us in the loop! However, we would suggest to get in touch with us here so we can review and assist you with this.
Fido session remains logged in indefinitely.
My Fido account was hacked. I immediately changed the password, added a PIN, and spoke with Rogers and Fido to have the account flagged to prevent anyone from making a purchase through my account. However, I'm noticing that my session no longer logs ...
Upgrade phone discounts CONFUSION
I am trying to get the $15 pre-owned S22 Ultra that Fido is advertising.the cheapest plan i have to go for is $55 a month which is fine.my total is $107.35 month fee after taxes. How did that come about?It says my monthly financed device is $45.84 an...
Re: Online return question
Hello @Kieran1, Your online account showing the phone you returned is normal as the account will display the last phone you got from Fido, if the phone has been returned and processed already you can go ahead and purchase the phone you want.
Re: "Pending plan change" message...
Hi,This eventually stopped (by itself) and is likely related to the billing cycle end. It's a shame no one in FIDO or ROGERS really understands how their system works and cannot provide a reasonable explanation, while having their frustrated customer...
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FIDO YEAR END WRAP CONTEST 2023 WINNERS
Hi @Community, We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together! Now, it's time to celebrate the lucky winners of a $500 ...
Introducing the Samsung Galaxy S24 Series
Hey Community, Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31! ...
Happy Diwali! Enter for a chance to win a $5,000 travel voucher!
The joyous festival Diwali is here to light everyone up and Fido is here for it! Have you seen our latest Diwali spot? Check it out here: We understand that special times like these deserve mo...
Fido XTRA’s Decathlon Contest
Prizes to stay active this fall Make the most of your autumn activities! Get a chance to instantly win 1 of ten (10) $200 Decathlon eGift Cards. At Decathlon, you’ll find everything you need to...
