Absolutely false! I was with my spouse (who was with Rogers at the time of travel); he was the one who changed the settings to both our phones before crossing the border to the United States. Turn off cellular, turn off roaming, and turn ON airplane...
More than 3 years since the first post for this topic and it's still an ongoing issue. It's apparent that Fido is arbitrarily charging people this roaming fee and hoping they pay and not make a fuss. Some will, and that's what they are banking on. Th...
Negative. It is Fido's responsibility to ensure fair billing. To charge a client when they have not used a service is unscrupulous! Explain how people are being charged when roaming is turned off and airplane mode is on.
I was a Telus customer in the past. The rep reviewed the "data usage", like 59kb and instantly reversed the charges. Fido just being dirty with their tactics...people need to complain to CCTS AND post their negative experience and let others know Fid...