Customer service are useless! Just spent almost 2 hours and not resolved. Wouldn't even let me escalate it. I'll be filing with the crtc ans switching companies
I'm glad I found this post! Same thing happened to me! They admit my data was turned off and that random texts came through and 2-3 outgoing (iMessages that sent as text sent over wifi) credited my account for 2 of the days but still want $45 plus ta...