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Helpful Tip about 3rd Party APPS - EVERYONE SHOULD DO THIS

I'm a Participant Level 2
I'm a Participant Level 2

Yesterday I clicked on the Ask Jack app in the support area and asked the agent to BLOCK - ALL THIRD PARTY APPS on all of my phone lines.


It took about 5 minutes to get this done, and now I will not get any surpise charges like BANGO on my bill.


Hopefully this will help those of you who have not been hit by this scam yet.



NOTE:  Keep in mind that if you do this, you will not be able to make purchases that use your phone's Fido account to make the payment. ( I think things like in-game purchases are what would not work ).


Hope this helps many of you.


I'm a Participant Level 1
I'm a Participant Level 1

how can i get subscriotions cancelled fom my fido account

Hello 19502,


  Welcome to the community!


  If you would like to cancel your services, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.


Hope this helps 😀