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usa email will not send when on wifi

waynecanada1
I'm a participant level 1
I'm a participant level 1

I get my email but can't send email when in usa

 

 

***Edited to add labels***

 

1 REPLY 1

FidoJudhy
Former Moderator
Former Moderator
Hey waynecanada1!

It is possible, depending on the e-mail address that you are trying to use, that your e-mail's outgoing server (SMTP) is not compatible with the U.S. carrier network / WiFi network.

I would suggest that you contact the company providing the internet connection in order to get from them their outgoing server (SMTP).

Let us know how it goes!