cancel
Showing results for 
Search instead for 
Did you mean: 

text messaging on SE Vivaz Pro

g0ku
I'm a participant level 1
I'm a participant level 1

 

I just ported my number from rogers to fido today, and the number has been sucessfully ported.  there is only one problem though.  the voice calls work fine, but i am unable to send and receive text messages.  is there a delay in text messages when porting the number?

 

 

***Edited to add labels***

2 REPLIES 2

FidoJohn
Former Moderator
Former Moderator

Hello g0ku,

 

Welcome to Fido technical community,

 

If your still experiencing issue with receiving or sending SMS message. I suggest you contact our support lineat 1-888-481-FIDO(3436). We may need to escalate this issue to our second level support for investigation.

 

I hope this helps,

 



Jan
I'm helpful level 2
I'm helpful level 2

Hey!

Coincidentally, I ported over from rogers one week ago today. I did not have any issues whatsoever. The port process for the phone number usually is near instant, but they (retailer) usually say around 2-3 hours for everything to work normally. 

If you still keep having problems first thing tommorow, then call up Fido