need help to unlock my phone

need help to unlock my phone

need help to unlock my phone

SOLVED
Jahangir
I'm a Contributor Level 2

need help to unlock my phone

I have this phone on this line xxx-xxx-xxxx.

and I check the phone its locked so can you guys unlocked right away as you know by Canada crt law  our phones

need to be unlocked. 

LG G4 

send me instructions please how to unlock this phone for free. 

 

*****Edited to remove personal information*****

Accepted Solution

Re: need help to unlock my phone

Solved by I'm Qualified Level 1

A Fido Rep will PM you and confirm some personal information before delivering an unlock code for you.  Please note the unlock code will be sent to you via email and not be posted here.  

 

Thanks for your patience.

View solution in context
7 REPLIES 7
EFTC
I'm Qualified Level 1

A Fido Rep will PM you and confirm some personal information before delivering an unlock code for you.  Please note the unlock code will be sent to you via email and not be posted here.  

 

Thanks for your patience.

Jahangir
I'm a Contributor Level 2

what would like to know 

EFTC
I'm Qualified Level 1

Just to make sure you get Fido Rep's attention I have flagged your post to the moderator.

 

Unfortunely  there is nothing else I can do right now as I don't have access to your account.

Jahangir
I'm a Contributor Level 2

ok but what is holding time to wait . 

Hey Jahangir!

 

We can unlock the phone for you as long as it was purchased from Fido.

 

You can also reach our customer service to unlock the device. 

 

Sending you a PM soon.



Jahangir
I'm a Contributor Level 2

i did bought this phone from fido you cannot do it here somebody just told me you can send me the code by email to me 

For Android phones, we provide you the code when you contact us, it's not sent by e-mail! Smiley

 

In terms of iPhones, we unlock the phone then you just have to restore the device. There's no code involved.

 

Hope this helps!