lots of noise after switched to fido home phone

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lots of noise after switched to fido home phone

I recently switched to Fido home phone and I can not use my home phone. People complains it's so noisy they can not hear me and my voice is cracking. I have ZTE modem and it's right beside the window and close to the internet modem. What should I do?

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Re: lots of noise after switched to fido home phone

Hello @tprismak,

 

The noise can be coming from the line or the device.

  1. Unplug the modem then plug it back in.
  2. Try a different power outlet
  3. Check the wire from the modem to the phone or do you have another phone you can try?

 

 



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