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lg3 freezing on fb app

patricialowe
I'm a participant level 1
I'm a participant level 1

My LG3 freezes while using FB, is this an lg problem or a FB problem, it keeps telling me I am 98 updates out of sync but I have downloaded the latest version it only freezes if the line containing Stories my pic and all contacts pics are on.

 

 

***Edited to add labels***

3 REPLIES 3

EFTC
I'm qualified level 1
I'm qualified level 1

99.9% of the time is caused by facebook app.  Keep in mind the facebook app is very buggy and it is known to cause problems from time to time.

 

Perhaps you can try removing the facebook app and their facebook messenger app, reboot your phone, and try installing it again.  Don't forget you can also contact facebook for help as well.

 

KAPABLE-K
MVP MVP
MVP

Hello @patricialowe,

 

Welcome to the community!

 

If the phone freezes only when using the Facebook app then its the app, try uninstalling it and then install it again.



Hey @patricialowe,

 

Did KAPABLE-K's suggestion work? Keep us posted Smiley