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Receiving late messages?

I'm a participant level 1
I'm a participant level 1

I upgraded to LG G5 from LG G4, before having the LG G5 my phone was always receiving messages without any delays. Now, that i have the LG G5 most of my text messages are really delay (20-30mins behind). Especially, when im regaining my signal or service from exiting subways and out of signal area. I've always update my phone and i still dont understand why i still get delay messsages from people... Please help.


***Edited to add labels***


Former Moderator
Former Moderator

Hey  @emacaalay ,


Welcome to the Community Very_Happy


We'll have to ask a bunch of questions to get to the bottom of this so let's get started!


When did this start happening? Do you have the latest update on your device?



Hey @emacaalay ,


Were you able to figure this out? Let us know if you still need help Smiley