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Receiving late messages?

I'm a participant level 1
I'm a participant level 1

I upgraded to LG G5 from LG G4, before having the LG G5 my phone was always receiving messages without any delays. Now, that i have the LG G5 most of my text messages are really delay (20-30mins behind). Especially, when im regaining my signal or service from exiting subways and out of signal area. I've always update my phone and i still dont understand why i still get delay messsages from people... Please help.


***Edited to add labels***


Former Moderator
Former Moderator

Hey  @emacaalay ,


Welcome to the Community Very_Happy


We'll have to ask a bunch of questions to get to the bottom of this so let's get started!


When did this start happening? Do you have the latest update on your device?



Community Manager (Retired)
Community Manager (Retired)

Hey @emacaalay ,


Were you able to figure this out? Let us know if you still need help Smiley