I recently switched to Fido from Koodo, and had my number ported over yesterday morning. I understand it can take some time for the porting process to complete, and eventually I received a welcome text from Fido, so I thought that meant the process was done.
Immediately after the port I was able to send texts to my partner (he has an android device), however he's not been able to successfully send me any replies. They appear as sent on his device, but I see nothing. Yesterday, he also tried calling my number, but it went straight to voicemail rather than going through, as I'd expect. I figured that was likely related to slow porting, so I figured I would check back on it the following day.
Now today, he can call and get through to my number successfully, but text messages are still not coming through at all. I am successfully receiving texts from Fido, and other 2FA systems (for instance, Twitter 2FA), but no texts from his device. I've rebooted my phone repeatedly, made sure my settings are right under Settings > Messages, with iMessage activated, and with my phone number set under Send & Receive. I've also tried deleting and recreating his contact, to no avail.
Could this still be related to porting, even given the fact that calls are working, and I'm receiving other messages via text? I also just noticed that Fido is not recognizing my phone number when I try to sign into my voicemail which suggests porting problems as well, I think. Any tricks I am missing here to get this to work? Thank you!
