iPhone 15 pro max back order

[zhongchan]

I have waited for my phone for 25 days, still on back order list. Is anybody still waiting for their phone? How long have you guys waited?

[Darline001]

Can I know if you've actually received it as of now ? After waiting 2 1/2 weeks already..  I was told today 4 + weeks 🤔

[Darline001]

Never a straight answer from anyone at customer service.. 

[FidoNajat]

Hey @Darline001! We definitely understand how it can be disappointing to have to wait longer than expected for your order. Many of our phones are in extremely high demand at the moment and we're doing our best to keep up! Keep in mind that you won't be charged your monthly device cost before your phone is shipped!

[FidoKenny · Accepted solution]

Hello @zhongchan 

Sorry to learn that you are still waiting for your device.  

To go over your options, it wil be important to contact our customer service. You can find the ways to reach us here.https://www.fido.ca/contact