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iPhone 12 Pro Order?

kychihin
I'm a Participant Level 1
I'm a Participant Level 1

I pre-ordered the iPhone 12 Pro, and few days ago I received an email saying the the order is still being processed, with an attachment of Back Order Details? So I believe it's on back order and have to wait if I understand this correctly. But does anyone know how long would the back order be? My phone is dying and I have to decide whether to wait for it or pick up at Apple instead. 

2 REPLIES 2

Praneeth1
I'm a Contributor Level 1
I'm a Contributor Level 1

Hey @kychihin did you receive your new phone? 

FidoSaad
Moderator
Moderator

Hey there @kychihin

 

Due to a high demand, there could be shortage in stock or extended delays for the delivery. In those cases, we usually send a notification.

 

However, we would suggest reaching out to us at these channels so we can go over your account and confirm your order's status.

 

Changes can be made and and agent will be happy to review your options Smiley