htc one s using edge data, not 3g

[Pengin]

So I recently got a new phone and a data plan. I've got an HTC one s and I am surprised by the lack of network control on the phone. Either way, I should be make to access the 3g network south my data plan, but instead of the G it should show at the top of the screen it displays an E, which I have just been informed us the edge network. Any way to manually switch to 3g? Edge is ridiculously slow to the point I wonder why I bother paying for data. Any help would be awesome

***Edited to add labels***

[Dingolay]

I had the HTC One S for a couple days as well.. same problem.. only Edge network... Fido Customer Hassle department and HTC were about as helpful as a butter knife in a gunfight.. so I dumped the phone back on the retailer (London Drugs, which has a great customer satisfaction policy) and got the contract cancelled with no fees on Buyers Remorse policy.  Drove to Future Shop.. got a Rogers Motorola RAZR HD on new Fido contract.. no more Edge!!

HTC = Hit The Curb... at least as far as reception goes.  Otherwise, pretty good phone IMO.

[Evoo]

Try switching to HSPA. Go to settings, click on mobile data, and then from then network mode.

[Pengin]

Yup, tried it, spent half an hour trying to get any signal at all on my phone.

[Evoo]

In case anyone cares... I went and exchanged for a new phone. I can now force HSPA and stay on 4G. Been running it for about 30 min so far and no problems. Before it was disconnecting after max a minute.

Also FIdo support was useless, told me phone doesn't support 4G and it said this on the website.

[Pengin]

Hrm, maybe I will try that. I just hate to take this one back because it's got the screen protector and everything on it ><;

[Evoo]

Ha, yeah. I had a screen protector on mine as well >.< Well, better to waste those 20 dollars than to have a faulty phone.

I'm also avoiding installing that android update that showed up in settings, I'm feeling it might have something to do with this issue.

[Evoo]

I actually have a similar issue. When I try to switch to HSPA, I'll have 4G for a little bit, then disconnect. I lose cell signal completely. The only way to get it back is to switch to GSM, or to wait like 5 minutes or so.

I don't know why this is happening.