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changed number, now no BBM

I'm a participant level 1
I'm a participant level 1

I just changed my number from 647 to a 289 one, and now I have no BBM just down right me off. Ive had this unlocked 9800 for 6months and its been working fine till an hour ago, when i changed my number online. What gives? How do i fix this?



***Edited to add labels***


Former Moderator
Former Moderator
Hey romberg!

Did you contact customer service about this already? If so, what did they say?

It sounds like the BBM option was removed during the phone number change.

Let us know!