Cracked Screen

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I'm a Participant Level 1
I'm a Participant Level 1

Cracked Screen

My screen on my Nexus S Samsung phone physically cracked.  I would like to retrieve the data off the phone, including photos and maybe some other data.  Once the phone is plugged into my PC through a USB connection I cannot use the screen on the phone to allow the PC-Phone connection to turn on.  I know the phone is working because it dings when the USB cable is plugged in and the automatic alarm still goes off every morning.  But the broken screen means the whole phone is useless.

 

How do I retrieve the data off the phone?

 

 

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Community Specialist
Community Specialist

Re: Cracked Screen

Hi there jbt,

 

wow that's a tough one,

 

@Community:  Hey Gang, Can anyone think of something that could help out?  



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Community Manager
Community Manager

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