cant access internet.

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I'm a Participant Level 2
I'm a Participant Level 2

cant access internet.

i traded my blackberry pearl 8100 for a blackberry bold 9700 i am on prepaid 40 dollars a month plus the 25 a month for 500 mb data add on but cant access the internet with my bold 9700.it says browsing over the cellular network is not included as part of your current service plan to browse the web you must use wi-fi or contact your service provider to change your plan.

 

 

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Former Moderator
Former Moderator

Re: cant access internet.

Hello night911us,

Your current data option is not a Blackberry data option. Therefore, you would not be able to access the internet with it. For Blackberry devices on a prepaid service, you would need to get:

- $20 for unlimited e-mails and instant messaging
Or
- $20 for unlimited social networking and instant messaging

None of them includes browsing though.

I apologize for any inconvenience this may cause you and hopefully this will resolve your issue Smiley

Please let us know if we can be of any further assistance!


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I'm a Participant Level 2
I'm a Participant Level 2

Re: cant access internet.

with my blackberry pearl i had i was working  eben my weather eye worked now nothing.the salesman at future shop told me i would have to contact fido to get the programing .

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