brightstar phone repair

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

Click here to read more

brightstar phone repair

brightstar phone repair

dtrobertson
I'm a Participant Level 1

brightstar phone repair

my phone has been sent to bright star jan 25. i run a buiness using that 

phone every day.. i pay for Apple care every month and do not appreciate such terrible service. .i sent my phone in jan25 .was not eben offered a replacement to use. my package is on delay and still iu have no phone. when will i be recieving a replacement asap.

dawn

1 REPLY 1
FidoFaiza
Moderator

Hi @dtrobertson!

 

I can understand how inconvenient is to be without a phone, especially when you are running a business. What delays were you given when you opened your claim with Brightstar? Are the delays caused by Brightstar or by the courier service?