blackberry curve

[diana111]

why is my screen gone white.phone wont work it is new

***Edited to add labels***

[rancidrocks]

this happens to me when my battery is either dead/or just about dead.. best thing i would suggest is do a battery pull, put the battery back in and then plug your phone in.

[FidoJean]

Thanks rancidrocks!

If you find it keeps happening unexpectedly a software reload may be in order. Keep us updated!