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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 211044 Views
  • 63 replies
  • 22 likes

Resolved! Back ordered phones not indicated on website

It is very disappointing that after being a Fido customer since the start of Fido 25 years ago, the service level received is so poor and there is no compensation or just acknowledgement for loyalty.  I ordered an upgrade phone on Dec 10th. No word t...

Igads by • I'm a participant level 2
  • 9127 Views
  • 17 replies
  • 5 likes

Issue Connecting to the Fido Network Operator

I switched over to Fido this morning after hearing about their Black Friday deal for the $29.00/month plan. I received the SIM card and was told that the plan would start working on my phone after around 30 mins. I want to add that I have an unlocked...

LittleTunes by • I'm a participant level 1
  • 1066 Views
  • 2 replies
  • 0 likes

My cell phone stopped working

My cell phone that I've activated yesterday stopped working and i can't get support neither on chat or on the phoneSaying: We’re really sorry we can’t assist you, something went wrong. Let’s go get you a Live Chat agent.Waiting in queue on the phone ...

stoodin19 by • I'm a participant level 1
  • 589 Views
  • 1 replies
  • 0 likes

Possible Fraud Number (1-888-708-9231)

Hey, searched up fido on google and clicked on the suggested call number which was 1-800-708-9231; all I did was navigate to the billing section and entered my account number to authenticate (as opposed to phone number). It prompted for a pin and tha...

curiouscat13 by • I'm a participant level 1
  • 874 Views
  • 1 replies
  • 0 likes
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