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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206600 Views
  • 63 replies
  • 22 likes

New bill after cancelling the service

i had 4 lines with fido and eventually cancel my all the lines after the bill goes up by $20 on each line.. and when i cancel the serviCe 1 day after bill generated, they said i have to pay full bill for now and next month i will get the refund.. ins...

unable to connect to live chat

Hi, I just ported too FIDO from Freedom and already expereincing issues with support.Just wanted to cancel my temporary phone number account, as it is showing as a separated line within my account. Do not want to get charged twice.Howvere,unable to c...

jkjainjk by • I'm a participant level 1
  • 484 Views
  • 1 replies
  • 0 likes

ready to pick up mail

I applied to upgrade my device yesterday and received an email saying:  "Please wait for the ‘Ready For Pickup' email we'll be sending you before visiting a store. You will have three days to pick up your order once you receive that email."  I am won...

jignesh123 by • I'm a participant level 2
  • 947 Views
  • 1 replies
  • 1 likes
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