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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 153016 Views
  • 50 replies
  • 22 likes

Did not received a confirmation after upgrade phone

Hi there,I upgraded two phones on my account. I only received one of my order per email. i upgrade one of my phone at about 23:30 today Aug 19,2021 and the second line, I upgraded right after the first one.one upgrade is pick up at store, in which I ...

P09 by I'm a Participant Level 1
  • 309 Views
  • 1 replies
  • 0 likes

Data being used fast

Hi guys. Im a new member with fido one week ago.  I subscribe to 2GB with Iphone 11. Total is $60 per month ($35 for data plan) I don't use it much but why is my GB running out so fast? In less than a week but I lost more than 1GB. I mostly use wifi ...

KimmH by I'm a Participant Level 1
  • 332 Views
  • 1 replies
  • 0 likes

Resolved! Free installation

If I bought a screen protector somewhere else can fido store install it for me because the first one i bought in this store broke 

NubianXX by I'm a Participant Level 1
  • 324 Views
  • 1 replies
  • 0 likes

i phone xr replace to iphone11

hello sir/mamI purchased a new iPhone XR on 26 July 2021 and now i want to upgrade it to iphone11 may I know the process please guide me so that I will be able to upgrade as soon as possible.