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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207801 Views
  • 63 replies
  • 22 likes

Galaxy A5 2017 unstable home Wifi connection

hey there, did anyone ever experience it? i got my galaxy a5 2017 6 months ago, working flawless. 2 weeks ago it doesn't automatically recognize the home wifi. i have to press the home button from time to time to notice the missed calls and/or messag...

pimanbouk1 by • I'm a contributor level 1
  • 2867 Views
  • 4 replies
  • 0 likes

Novatel 5792

Hello,   I have an unlocked Novatel 5792 came from Bell.  Does anyone has a way to configure and use it on Fido/Rogers network     I tried LTEMOBILE.APN but didn't work.   Thanks 

Ron888 by • I'm a participant level 1
  • 1948 Views
  • 1 replies
  • 0 likes

PIN2 Code

I need pin2 code to turn on Fixed Dialing Numbers ( FDN) .  How can I get it ? my device is Samsung Galexy S7. Jaff

jaffm by • I'm a participant level 2
  • 1908 Views
  • 1 replies
  • 0 likes

need help to unlock my phone

Hi Fido Support I've called twice and provided my IMEI to try and unlock my phone for my trip this coming Friday.    Both times, I have been provided the same unlock code but when I enter it in, it says unlock failed.    Please contact me ASAP as I n...

k102188 by • I'm a participant level 2
  • 3283 Views
  • 4 replies
  • 0 likes
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