Can we remove the battery for the Samsung A5?

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I'm a Participant Level 3 helpme-findaway
I'm a Participant Level 3

Can we remove the battery for the Samsung A5?

 How do I open my Galaxy A5 to get to the battery ?

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Re: Can we remove the battery for the Samsung A5?

Battery on the Samsung Galaxy A5 is non-removable.

 

Forcefully removing the cover to get to the battery might void warranty.

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I'm Qualified Level 1
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Re: Can we remove the battery for the Samsung A5?

Battery on the Samsung Galaxy A5 is non-removable.

 

Forcefully removing the cover to get to the battery might void warranty.

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I'm a Participant Level 3 helpme-findaway
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Re: Can we remove the battery for the Samsung A5?

Okay !!   Thanks,,,,   I guess is what I should say 

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I'm a Participant Level 3 helpme-findaway
I'm a Participant Level 3

Re: Can we remove the battery for the Samsung A5?

I will find another way to get a answer that is of help

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Re: Can we remove the battery for the Samsung A5?

Hey @helpme-findaway,

 

Welcome to Community Smiley

 

The battery on the Galaxy A5 is indeed non-removable. Are you having issues with your phone? If the phone is under one year warranty, you can have it repaired under the manufacturer's warranty. 



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I'm a Participant Level 3 helpme-findaway
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Re: Can we remove the battery for the Samsung A5?

Thank-You, Sorry I was short tempered in my responds to your informing no access to battery.  So dumb that their is no access to the battery. My issue is that I am locked out and need to either disconect & reconect the battery or completly drain it and re-charge it before Tec support can help me. It's hard to drain the battery when I can't use it ?  had just fully charged it prior to the lock down ! The worst part is I had only recieved it from Fido that day !!

                    Dave 

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Re: Can we remove the battery for the Samsung A5?

No worries! We can definitely understand that that's not a fun situation to be in, @helpme-findaway

 

How were you locked out of your device? Were you successful in draining your battery? 

 

On the bright side, sounds like the device has some pretty good battery life. 



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Re: Can we remove the battery for the Samsung A5?

Hey @helpme-findaway!

 

Were you able to get everything sorted out?



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I'm a Contributor Level 2 glussier
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Re: Can we remove the battery for the Samsung A5?

I know I'm late to reply to this question, but, next time you might want to try an hard reset: Volume up + power button instead of waiting for the battery to drain.

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Re: Can we remove the battery for the Samsung A5?

best to goto an offical repair samsung depot (or contact samsung canada), they should be able to direct you to change the battery.

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