Can we remove the battery for the Samsung A5?

[helpme-findaway]

 How do I open my Galaxy A5 to get to the battery ?

[patrickchan]

best to goto an offical repair samsung depot (or contact samsung canada), they should be able to direct you to change the battery.

[FidoFaiza]

Hey @helpme-findaway,

Welcome to Community 

The battery on the Galaxy A5 is indeed non-removable. Are you having issues with your phone? If the phone is under one year warranty, you can have it repaired under the manufacturer's warranty. 

[helpme-findaway]

Thank-You, Sorry I was short tempered in my responds to your informing no access to battery.  So dumb that their is no access to the battery. My issue is that I am locked out and need to either disconect & reconect the battery or completly drain it and re-charge it before Tec support can help me. It's hard to drain the battery when I can't use it ?  had just fully charged it prior to the lock down ! The worst part is I had only recieved it from Fido that day !!

                    Dave 

[glussier]

I know I'm late to reply to this question, but, next time you might want to try an hard reset: Volume up + power button instead of waiting for the battery to drain.

[FidoAmanda]

Hey @helpme-findaway!

Were you able to get everything sorted out?

[FidoAmanda]

No worries! We can definitely understand that that's not a fun situation to be in, @helpme-findaway

How were you locked out of your device? Were you successful in draining your battery? 

On the bright side, sounds like the device has some pretty good battery life. 

[EFTC · Accepted solution]

Battery on the Samsung Galaxy A5 is non-removable.

Forcefully removing the cover to get to the battery might void warranty.

[helpme-findaway]

I will find another way to get a answer that is of help

[helpme-findaway]

Okay !!   Thanks,,,,   I guess is what I should say