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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 149968 Views
  • 50 replies
  • 22 likes

Resolved! Buying a phone online

Hi,recently I want to upgrade my phone. However, there is a question about the SIM card after buying. It says that the new SIM card will be sent with the new device. But I already have my current SIM card in my phone, so which one should I use? 

xinyuan by I'm a Participant Level 1
  • 815 Views
  • 1 replies
  • 0 likes

Resolved! Fido sim not working since morning

Hey anyone here facing the problem of device not being able to detect the sim all of a sudden today ? I tried switching off and inserting SIM card several times but still SIM card still not active.

Ammnina12 by I'm a Participant Level 1
  • 1954 Views
  • 6 replies
  • 0 likes

Resolved! Using my phone outside of Canada

Please, how can I know if my device will work with a non-Fido SIM card, outside of Canada (Brazil)? It is an LG G6, purchased in Jun 2018.

AM04 by I'm a Participant Level 1
  • 1040 Views
  • 2 replies
  • 0 likes

Resolved! Fido Brightstar Claim

I have ordered Iphone 11 pro max. I want to be secure with all aspects but I came to know that fido deals with brightstar protection and it doesnot provide Claim for stolen or lost. If it is true, then I am going to return it. If they dont provide lo...

Rkstar1201 by I'm a Participant Level 1
  • 923 Views
  • 1 replies
  • 0 likes

Resolved! APN Settings

I have a Qualcomm 4G USB modem with an FIDO iPad SIM card inserted. I use it for wifi in my car. I'm looking for the APN settings for it as they're not standard APN settings. The following settings are required:Network ProviderCIMI (which is set at 4...

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schnellback by I'm a Participant Level 1
  • 4744 Views
  • 1 replies
  • 0 likes