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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 202460 Views
  • 63 replies
  • 22 likes

Charged for returned device

I bought a new Samsung Tab A on 31 Oct 2020 from fido official store located at 7077 Newman Blvd Unit 1680, Lasalle, Quebec H8N 1X1, Canada after few days,On 8 November 2020 I returned tablet at same store.But now on my next month bill the whole pric...

Mrchandi007 by • I'm a participant level 1
  • 1033 Views
  • 1 replies
  • 0 likes

iPhone 12 Pro Order Confirmation

Hello All, I recently ordered an iPhone 12 Pro, the confirmation email outlines the delivery duration as follows We are processing your order for (XXX) XXX-XXXX, which you should receive in up to 5 business days. Considering the backorders currently,...

Aliikram by • I'm a participant level 2
  • 1947 Views
  • 3 replies
  • 0 likes

how to cancel refill for pay as you go account

I can not cancel refill for my pay as you go account. Tried thorugh web site but keep receiving error msg. There is a phone number on fido web site to deal with pay as you go services but there is no option to cancel refill and no customer rep option...

tprismak by • I'm a participant level 3
  • 994 Views
  • 1 replies
  • 0 likes

iPhone 12 estimated shipping time.

I ordered an iPhone 12 Blue 64GB recently thru fido. Are they still on back order? What is the estimated waiting time on these devices? I ask because I will not be at my shipping address over Christmas break and would like to receive the phone ASAP. ...

awrgzetsgarw by • I'm a participant level 2
  • 2781 Views
  • 5 replies
  • 0 likes

Iphone 12 pro

!!! UPDATE  FOR EVERYONE !!!My iphone 12 pro 128 gb pacific blue got delivered today. So, for all who are waiting for their device, its gonna take approximately 3 weeks to reach you. 

Praneeth1 by • I'm a contributor level 1
  • 1145 Views
  • 1 replies
  • 1 likes
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