Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 221896 Views
  • 65 replies
  • 22 likes

Resolved! Unlocking old phone to use it overseas

I purchased an new iPhone 11 a few months ago and I would like to unlock my old iPhone 6 to use it while I am overseas. Could you please let me know what I'd need to do to be able to unlock it? Thanks,Rossana

RosieT by • I'm a participant level 2
  • 1543 Views
  • 1 replies
  • 0 likes

Fake advertisement on phone protection

Imagine you live in Vancouver or Toronto, both are the major cities in Canada. and FIDO is a Canadian company. When you purchase a plan with a new phone, of course, you want to be nice to it and buy a protection plan just in case if anything bad happ...

roberthyhy by • I'm a participant level 1
  • 1280 Views
  • 1 replies
  • 0 likes

Faulty device

I bought a device-Samsung S10e from Fido last year May during the lockdown period and all the shopping malls and customer service centres were closed then.They did courier it to me and i started using the phone.The sound issue started for the last co...

Copyright © 2025 Khoros, LLC