cancel
Showing results for 
Search instead for 
Did you mean: 

asking about repairing even if I buy a new phone with no term

James_Jeong13
I'm a Participant Level 3
I'm a Participant Level 3

even if I buy a new phone with no terms,

is it possible to repair the phone by fido service if I have a problem on the phone?

or, do I have to use the device protection program?

 

Thanks.

 

 

***Edited to add labels***

1 REPLY 1

FidoAmanda
Former Moderator
Former Moderator

Hey James_Jeong13!

 

Every phone that we sell is covered by a one year warranty with the manufacturer, whether the phone is purchased full price or on contract.

 

If your phone is still covered by the warranty you can bring it in to any participating Fido store to have it sent for repair. 

 

Just remember that liquid and physical damage is not covered by the manufacturer's warranty.