I'm not sure if I'm not connecting, or if it's not loading.
I just got my new Samsung Galaxy Q (love it!) and been accessing FB and other sites (both 3G and wifi) with no problem for a few days now. Today I can get to other sites no problem (3G, haven't used wifi today), but since early this morning I can't view FB. It's not a problem with the FB account, since I can use it no problem on the computer.
I get the small spinning circle (NO idea what that's really called lol) that shows the connection is in progress (kinda like the hourglass on a computer). Then it stops, but the page doesn't load, it's just a white screen.
I hadn't noticed this till today: a thin green line near the location field that gets longer and longer, I presume a progress meter. After noticing it that first time, since then I sometimes don't see it at all; once it went half-way and stopped; another time it zipped right across, but still nothing happened with the webpage.
I access FB as a website, not using an app.
OH! I just remembered, this evening I noticed that when it was trying to load, the icon for 3G was sometimes turning into "H" -- no idea what H is.
***Edited to add labels***
Solved! Go to Solution.
Ok, I'lve lost the edit function....
I've just noticed I can't get to ANY internet sites (except Fido, of course).
I guess it's a call to the CS in the morning....*sigh*. New phone, new plan -- I hope there's no serious problem.
Hi there linsoo,
I invite you to contact our Solution Center for a diagnosis your situation.
You can reach us at 1888 481-3436. Please use a phone other than your Fido to reach us, for trouble shooting may be required.