Xperia U Camera Purple Spot

Xperia U Camera Purple Spot

Xperia U Camera Purple Spot

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I'm a Contributor Level 1

Xperia U Camera Purple Spot

My Xperia U is having a problem with the camera where a purple tint apppears in the camera app, and this seems to be an issue amongst many Xperia U users in Sony's official support forum (http://talk.sonymobile.com/message/203903#203903) . Moderators suggests that updating to build 6.0.B.3.184 should solve this problem, however it shows that there is no available update when I check the System Update and also through SUS (Sony Update Service) . Is Fido currently pushing this software update, or is there anyway to update to this newer version and get it fixed?

 

 

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Accepted Solution

Re: Xperia U Camera Purple Spot

Solved by Former Moderator FidoJudhy
Hey AudioAw!

You are right, I'm sorry about that. I must have been tired Wink

It's indeed Sony who manufactures the phone. Their phone number is 1-866 766-9374.

If an update is available to your, they will be able to let you know how to get it.
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Former Moderator

Hello AudioAw!

I would suggest contacting Samsung in order to know what is the latest software build and version available for Fido. They will also be able to tell you how to update your device, if it is possible.

On my end, I only have access to the software version which is currently Android Gingerbread 2.3.

You may reach Samsung at 1-800-726-7864.

I hope this helps!


I'm a Contributor Level 1

Umm, I believe that the Xperia U is from Sony? I think you posted the wrong information... 

I know that Sony has an official software update like 3-4 weeks ago, but I have no idea if Fido is pushing this update at all... maybe you can help me?

Hey AudioAw!

You are right, I'm sorry about that. I must have been tired Wink

It's indeed Sony who manufactures the phone. Their phone number is 1-866 766-9374.

If an update is available to your, they will be able to let you know how to get it.