Warning to Those who are sending SE Vivaz Pro to repair

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I'm a Participant Level 3
I'm a Participant Level 3

Warning to Those who are sending SE Vivaz Pro to repair

I recently sent my Vivaz Pro off to repair for the second time, after waiting a month i recieved a call saying my phone was back from repair.

 

Well imagine my surprise to find out that the Vivaz Pro has been deemed End of Life by Sony Ericsson and is being replaced by the Xperia X10 Mini Pro. 

 

For those who aren't aware, the Xperia X10 Mini Pro is a TINY phone running on android 1.6, almost all the features that i purchased the Sony Ericsson Vivaz Pro, the 720p Video, Larger Screen, decent keyboard layout are all gone. After fighting with Sony Ericsson's Executive Escalation team, they insist that they refuse to change the model of phone given as a replacement.

 

Just a heads up that Sony Ericsson does not stand behind their products.

 

 

***Edited to add labels***

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I'm a Participant Level 2
I'm a Participant Level 2

Re: Warning to Those who are sending SE Vivaz Pro to repair

Thank you for the warning. I was wondering why the phone disappeared from the catalogue. Speechless

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