Unable to sync phone (GW300FD) with computer

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I'm a Participant Level 1

Unable to sync phone (GW300FD) with computer

I have LG PC Suite iV installed on my computer.  I followed the instructions EXACTLY (several times) as stated in the .pdf User Guide I downloaded from LG.  These instructions appear on page 56 titled Connectivity.  Following these instructions results in the phone displaying a little laptop with arrows revolving around it and saying that it is Connecting...  However the LG PC Suite IV Setup Wizard pops up the following message: "Unable to find phone.  No response from the device."

 

What is going wrong in all this???

 

I am able to view files on the phone when choosing Mass storage however...

 

This is perplexing and disappointing.

 

 

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Community Specialist
Community Specialist

Re: Unable to sync phone (GW300FD) with computer

@ Community,

 

Can anyone help Anomally with this?



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