Unable to browse with LTE

Unable to browse with LTE

Unable to browse with LTE

I'm a Participant Level 1

Unable to browse with LTE

With LTE, I can only access email google map etc but not able to use browser such as google chrome, wonder what is the reason?

1 REPLY 1
Moderator

Hey @alfred3! Philippe here.

 

I'll be happy to help you!

 

Based on your post, it seems you're able to access data, but let's be sure. Can you answer the following please:

 

1. Are you able to use LTE data with any other app other than Maps?

 

2. Have you tried to restart your phone?

 

3. Is your phone OS and apps up-to-date?

 

Let us know.