Hello, I have been using Moto E2 with my Fido prepaid account.
E2 uses micro SIM.
Now, I am thinking of switching to Moto G7 Power or G7 Play with Dual nano sim.
So, I cannot simply take off old sim and put it into new one.
If I buy unlocked Moto G7 somewhere and bring it to fido store, will they help me to transfer my existing account to the new phone?
Or, do I have buy the new from at fido store?
Solved! Go to Solution.
Check your current SIM card if it is the TRI-SIM then you can just push out the nano SIM and put it in the new phone.
If not then you will have to purchase a new SIM and activate the new SIM, you can get that done at any Fido store.