Trackpad on 9900 wont change sections

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I'm a Participant Level 1
I'm a Participant Level 1

Trackpad on 9900 wont change sections

I have a 9900 and the track pad wont scroll from one screen area to another. I have looked arround and this seems to be a common problem with no answer. I am hoping that there may be an answer here. What I have done so far: Wipe to blank and reload latest OS, replace keypad/trackpad. run "test" and it shows that the track pad is working.

 

It will scroll in areas and not in others but biggest thing is wont go between screen elements. I have seen this on other peoples blackberrys and am completely confused as to what is causing it.

 

Help !!!!!!

 

Terry

 

 

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Community Specialist
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Re: Trackpad on 9900 wont change sections

If you wiped the phone and replaced the track pad, I can't imagine there's a solution for this.

 

Has anyone else in the community ever hear of something like this?



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