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Trackpad on 9900 wont change sections

I'm a participant level 1
I'm a participant level 1

I have a 9900 and the track pad wont scroll from one screen area to another. I have looked arround and this seems to be a common problem with no answer. I am hoping that there may be an answer here. What I have done so far: Wipe to blank and reload latest OS, replace keypad/trackpad. run "test" and it shows that the track pad is working.


It will scroll in areas and not in others but biggest thing is wont go between screen elements. I have seen this on other peoples blackberrys and am completely confused as to what is causing it.


Help !!!!!!





***Edited to add labels***


Former Moderator
Former Moderator

If you wiped the phone and replaced the track pad, I can't imagine there's a solution for this.


Has anyone else in the community ever hear of something like this?