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Take a peek at your $0 tablet offer

renepina76
I'm a Participant Level 1
I'm a Participant Level 1

A customer service representeative offered me on Nov 2020 a Samsung Tablet for free with 4G/month free and now I see that you charged me the tablet: 360 CAD + HST

 

I've been calling to custmer service 4 times and all of them told me that this was going to be fixed, but yesterday on my credit card balance I saw that you made the full charge. 

 

Please make this right or tell me where can I send you back the tablet which I haven't even opened yet. 

 

Thank you

1 REPLY 1

NaliniR
I'm Qualified Level 1
I'm Qualified Level 1

Hi @renepina76,

 

Welcome to the Fido community!

 

Since this is billing-related it would be best to reach out to customer support and they can better assist you.