Sprint unlocked Galaxy S7 - Hotspot and Tethering menu just blank

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I'm a Participant Level 3 Stormleader
I'm a Participant Level 3

Sprint unlocked Galaxy S7 - Hotspot and Tethering menu just blank

Hello,

I recently bought a Sprint unlocked Galaxy S7. It works with my Fido sim card, but I have one issue:

I cannot activate mobile hotspot because when I go to Hotspot and Tethering menu - the screen is just blank.

Mobile data is active and Data saver is off.

I updated to Android 7.0, but still same issue.

Any idea why is this happening? 20170503_193955_resized.jpg20170503_194004_resized.jpg

 

Accepted Solution

Re: Sprint unlocked Galaxy S7 - Hotspot and Tethering menu just blank

Hello Stormleader,

 

  Welcome to the community!

 

  As far as I am aware, Sprint does not offer hotspot & tethering with all of their plans. I have a suspicion that they may have locked the functionality and will unlock it if you purchase one of their eligible plans. This thread offers a method of unlocking the hotspot functionality (without requiring root). Unfortunately, Sprint's network is CDMA-based. The MLS code mentioned in that thread is specific to CDMA. That said, you may be able to calculate the MLS code using the information provided here.

 

  You might consider trying to add the dun setting in the APN type of Fido's ltemobile.apn first to see if that might be a simpler quick fix.

 

  If neither of these options provides a solution, you might consider searching other forums or Google for other methods of unlocking hotspot and tethering on Sprint phones.

 

Hope this helps Smiley

 

Cheers

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Re: Sprint unlocked Galaxy S7 - Hotspot and Tethering menu just blank

Hey @Stormleader

 

Welcome to the Community!

 

Thanks for the information and print screens. There can be a couple of reason why this could happen.

 

What plan are you currently on? How much data do you have access to?



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I'm a Participant Level 3 Stormleader
I'm a Participant Level 3

Re: Sprint unlocked Galaxy S7 - Hotspot and Tethering menu just blank

I have unlimited minutes + unlimited messaning + 1 GB data. No term.

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Former Moderator FidoCatherine
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Re: Sprint unlocked Galaxy S7 - Hotspot and Tethering menu just blank

Hi there @Stormleader

 

You should be able to use the tethering feature, with 1GB of data. 

 

I'll send you a PM so we can take a closer look at this together!

 



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I'm a Participant Level 3 Stormleader
I'm a Participant Level 3

Re: Sprint unlocked Galaxy S7 - Hotspot and Tethering menu just blank

Thank you!

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Re: Sprint unlocked Galaxy S7 - Hotspot and Tethering menu just blank

Hello Stormleader,

 

  Welcome to the community!

 

  As far as I am aware, Sprint does not offer hotspot & tethering with all of their plans. I have a suspicion that they may have locked the functionality and will unlock it if you purchase one of their eligible plans. This thread offers a method of unlocking the hotspot functionality (without requiring root). Unfortunately, Sprint's network is CDMA-based. The MLS code mentioned in that thread is specific to CDMA. That said, you may be able to calculate the MLS code using the information provided here.

 

  You might consider trying to add the dun setting in the APN type of Fido's ltemobile.apn first to see if that might be a simpler quick fix.

 

  If neither of these options provides a solution, you might consider searching other forums or Google for other methods of unlocking hotspot and tethering on Sprint phones.

 

Hope this helps Smiley

 

Cheers



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I'm a Participant Level 3 Stormleader
I'm a Participant Level 3

Re: Sprint unlocked Galaxy S7 - Hotspot and Tethering menu just blank

Thank you Cawtau! It was just confirned by my cell phone vendor that tethering is indeed locked by Sprint.

I guess I'll try unlocking it following your instructions.

Will let community know if it works or not....  

 

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