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Pixel 3A doesn't always ring

HelenWi
I'm a contributor level 1
I'm a contributor level 1

Over the last day or 2, my new Pixel 3A has failed to ring when people call me the first time.  Instead, the caller hears ringing (though I don't) and they are sent to voicemail.  If they call back immediately, the phone does ring.  If they wait a few minutes to call back, once again it doesn't ring.

I have power cycled the phone and also the network was refreshed by Fido.  Wondering if anyone else has had this experience and if there is a known solution for this.

Thanks

1 REPLY 1

HelenWi
I'm a contributor level 1
I'm a contributor level 1

Problem now resolved.  Accidentally had turned on do not disturb which caused the first call to always go to voicemail but allowed the next call to go through.