cancel
Showing results for 
Search instead for 
Did you mean: 

Realme X50

Gd23
I'm a participant level 1
I'm a participant level 1

Hi ,

I'm using Realme X50 5G with Fido sim for 2 years now and everything was working fine until recently i started having issues with disconnecting calls in a middle conversation or other side claims they can't hear me for a moment or so.  Nothing is changed from my side. I tried resetting network settings, changing sim slots but nothing helps. Any info is appreciated.

 

Thanks 

1 REPLY 1

FidoAnthony
Moderator
Moderator

Hey @Gd23,

 

That's not what we want to hear. We'll be happy to take a look at your account. 

 

There are several ways to reach customer service:

 

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line

- Via live chat on Fido.ca

- By writing us a private message on our social networks (Facebook, Twitter or Instagram).