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Reactivating Sim card

c120581
I'm a participant level 1
I'm a participant level 1

Hi,

I cancelled a plan about 6 months ago. I still have a sim card and want to reactivate it with same number that I used to have. Please guide me how to do it.

 

Thank you.

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello C120581,

 

  Welcome to the community!

 

  Unfortunately, I don't think you'll be able to get your old phone number. When you cancel your services, your phone number gets recycled and won't likely be available when you reactivate your services. In addition, I think you'll need to get a new SIM as your old one would have been deactivated.

 

Hope this helps 😀

 

Cheers