Reactivating Sim card

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I'm a Participant Level 1
I'm a Participant Level 1

Reactivating Sim card

Hi,

I cancelled a plan about 6 months ago. I still have a sim card and want to reactivate it with same number that I used to have. Please guide me how to do it.

 

Thank you.

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Re: Reactivating Sim card

Hello C120581,

 

  Welcome to the community!

 

  Unfortunately, I don't think you'll be able to get your old phone number. When you cancel your services, your phone number gets recycled and won't likely be available when you reactivate your services. In addition, I think you'll need to get a new SIM as your old one would have been deactivated.

 

Hope this helps 😀

 

Cheers

 


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