Hi, i am trying to access my promo to add a new line. The promo is exclusive online on my account. A rebate for 24 months + 2 gb bonus for 24 months with a new activation. However from the morning i am trying to get the deal but unsuccessful since its telling me to contact a validation team. I called the validation team they said its a known error and he fixed it and i just have log out and log back in. However the error is still there and its telling me that i cant add more lines. I contacted fido csr right away and the person said i can have upto 7 lines in total so that should not be a problem. I want to get the deal with a new line with a samsung s10 with with the bonus earbuds hopefully i dont lose these promos.