Phone upgrade cancellation

[Vivianne1]

Hi, I put in an request for a phone upgrade yesterday. However, I would like to cancel the upgrade. How do I go about cancelling the upgrade?

[KAPABLE-K · Accepted solution]

Hello @Vivianne1,

You will need to contact customer service and if the order has not been processed they should be able to cancel it for you.

[Vivianne1]

Hi @KAPABLE-K 

Great! Thank you soo much for the information.