Hello Shwetanandu,
Welcome to the community!
Firstly, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts and would not be in any position to provide the information you seek. If you wished to discuss your situation, you would have to contact customer service again. Inform them your account is no longer active and you are not able to get the information via your My Account. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
