Online Order

[elaine]

Just out of curiosity, how long does it normally take for phone order to be processed? I thought there would've been an email to let me know that the order was being processed, but nothing so far just a congratulations email about my new phone? 

[nick67]

I also placed an online order on Tuesday and have yet to receive any kind of confirmation via email. I asked Fido.ca chat and they said my order was successfully received but not confirmed yet. Thanks @KAPABLE-K for info about the typical 48-72 hour window!

[elaine]

I ordered mine last Friday but I guess it's out of stock

[nick67]

@elaine, which phone did you order?

[elaine]

 S21 Ultra 256gb, thanks for all the replies, I guess it's just a waiting game for stock to replenish! 

[khouya]

Hi elaine

If it's out of stock, Fido will cancel it.

Have a nice day

[KAPABLE-K]

Hello @elaine,

Fido usually aims for 48-72hrs but with the current situations and stock levels depending on the phone, it can take longer.