has anyone else having problems getting messages back from fido. i bought this x2 phone about 3 weeks before christmas. they had a $50.00 gift voucher i am still waiting for mine. i messaged fido cust service and got no reply from them. can someone please tell what is going on. i bought this phone hoping to have something on here to get me started, nothing i had to go out the next day and buy a phone card in order to use this phone. not happy... 
Hey there newfietigger,
There is not much that we can do about this matter via the technical forums, but I invite you to either send us an e-mail once more or call in at 611 from your Fido phone, option 2 if you are on a monthly account or options 4 - 4 - 1 if you are a prepaid customer. A representative from customer service will be able to look into the matter with you.
Let us know how it goes!
There is not much that we can do about this matter via the technical forums, but I invite you to either send us an e-mail once more or call in at 611 from your Fido phone, option 2 if you are on a monthly account or options 4 - 4 - 1 if you are a prepaid customer. A representative from customer service will be able to look into the matter with you.
Let us know how it goes!
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