This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
Hello,
I have signed up for upgrading my device online. It has been 4 business days and there is no email for the new contract or delivery tracking number.
I am wondering if I need to do anything else to have my application processed...
Looking forward to hearing from you
Sincerely,
Kien
Hey @kennguyen! Philippe here. I hope you're doing well.
Have you checked your spam/junk folder to make sure it didn't end up there?
If you have, you'll need to contact us so we can take a look for you. You can reach out to us here or request a PM from the community for support.